As horrifying as it might be to describe ourselves as a vaudevillian revue, one of the most powerful tools at our disposal here at ThinkBalm is a team approach to our work. One of the most striking things we have noticed as we collaborate on projects is that great insights can be gleaned about the incredible cluelessness of the other side.
- End users can do something besides bug out our software?!? Vendors are often stunned at this realization.
- What do you mean they can’t implement the “I win” button on this application launch? I pay $10 per month for this. I expect it to have 100% up time, no bugs or exploits, except those that I use. We are regularly amazed at the level of confidence most people have that in tens of thousands of lines of code, a series of programmers can not, under any circumstances, drop the ball. We won’t even go into the conspiracy theories about server downtimes.
- Why is it always down in the only 2 hours I have left to use it? Sigh. We’d like to suggest that perhaps people don’t manage their time well and are keeping an eye out for an excuse when things go wrong, but we can’t. So we won’t. So all we can say is… Hey! Look over there. Something shiny!
A core ThinkBalm attraction: a service where ThinkBalm’s two leading Immersive Internet experts tag-team to provide an interactive presentation from dualing perspectives: vendor vs. user, business person vs. gamer, strategy vs. tactics, Millennial vs. Gen X or Baby Boomer, business vs. IT — you name it. As you can imagine, the polar opposites we represent at ThinkBalm lead to some, er, “spirited discussions.” We would like to bring this unique perspective to our clients.
Bring your own popcorn. Leave the tomatoes at home.
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